After becoming a communications classic, Skype is today considered an essential application for your computer. Actually, the app is nothing less a symbol of unlimited information and limitless possibilities.
But nobody is perfect – and Skype isn't an exception. Its reputation isn't so impeccable, and we can hardly call this app a paragon of smooth running. For example, although Skype and Windows 10 are to be received at home like fire, their relationship feels like a battle of wills. As a result, Windows 10 users keep reporting Skype-related issues and ask for help.
So, if your desktop Skype is running wild these days, you don't need to run it on your own - we've compiled a full list of proven tips to fix your 'Skype not working' problem.
Solution 1: Troubleshooting the Audio Settings
One of the best ways to find out how to fix Skype not working issue is to determine what causes the problem. So, we recommend checking if your microphone or speakers are malfunctioning. to do this, you would like to follow the steps below:
. Open Settings on Skype. Usually, you'll see this option at the top-left portion of the window. In most recent versions of Skype, Settings are often accessed by clicking the More Options icon which looks like three horizontally-aligned dots.
. On the left pane menu, select Audio and Video.
. Test your microphone by speaking to it. You should be able to see the volume section moving under the microphone section.
. If the volume bar isn't moving, click the menu next to the Microphone. Choose a special device that lets the volume bar move while you’re talking.
It is possible that you inadvertently blocked Skype from accessing your microphone. to know if this can be true, you'll follow the instructions below:
. On your keyboard, press Windows Key+I. Doing this could open the Settings app.
. Select Privacy from the options.
. Go to the left-pane menu and choose the Microphone.
. go to the right pane, then turn on the ‘Allow apps to access your microphone’ option.
. Scroll down until you find Skype. Ensure that microphone access is enabled for this app.
If you can’t hear anything on Skype, you'll test the speakers. you'll do that through these steps:
. Open Skype’s Settings.
. Select Audio & Video from the menu.
. Click Test Audio. you ought to be able to hear the Skype ringtone.
. If you are doing not hear anything, click the menu beside Speakers. Choose a different audio output option, then click Test Audio again.
Solution 2: Inspecting your Audio Hardware
If troubleshooting your audio settings doesn't help, we suggest inspecting the condition of your hardware. If you are using a headset or external microphone, check the volume slider or mute switch. it's possible that you’ve accidentally moved or flipped the switch.
You should also make sure that you have plugged your speakers and microphone into the correct port. USB microphones are often connected to any USB slot. However, if you're using an analog microphone, you must connect it to the right sound jack. On the other hand, if you’re using a personal computer and therefore the microphone is plugged into the front sound jack, try the one at the back of your PC. If none of those works, then it'd be time to replace your microphone.